Get in Touch With Us
Got a question about one of the casino reviews on fungoplay.com, spotted something that looks out of date, or need pointing towards responsible gambling support? This page explains how to reach us and what we can and can't help with.
How to Reach Our Team
Email is the most reliable way to get in touch. Write to us at [email protected] and a real member of the team will read your message and respond — we don't rely on automated replies to stand in for an actual answer. Let us know upfront what your message is about (a review query, a correction, a general question) so we can get back to you faster.
What We Can Help With
- Questions about our reviews — If something in a casino write-up, bonus breakdown, or comparison table on Real Money Casinos needs clarifying, ask us directly.
- Corrections — Bonus terms, licensing details, and payment options at online casinos change over time. If you've noticed something on our site that looks outdated or inaccurate, please flag it so we can look into it.
- Feedback and suggestions — If there's a topic you'd like covered, such as a particular payment method, a new casino, or a state-specific rule, let us know.
- Partnership or editorial enquiries — If you represent a licensed operator or an organisation with a relevant proposal, introduce yourself and explain what you have in mind.
What We Can't Help With
We're an independent review and comparison site, not a casino operator. That means we can't access your casino account, process a deposit or withdrawal, resolve a dispute over a bonus, or verify your identity on a gambling site. For any of those, you'll need to contact the casino's own customer support team directly — most licensed operators offer live chat or email support that's built for exactly this.
We also can't act as a substitute for professional support. If gambling has started to feel like a problem, please see the responsible gambling section below.
If You Need Responsible Gambling Support
If you or someone you know is struggling with gambling, please mention this in your message and we'll do our best to point you towards general guidance. In the meantime, most US states require licensed casinos to offer self-exclusion programmes and let players set deposit, loss, and time limits directly on their account — these are usually found in account settings under responsible gambling tools. National organisations such as the National Council on Problem Gambling operate a confidential helpline (1-800-522-4700) for anyone who needs to talk to someone right away. Reaching out there is free and doesn't require using any specific casino.
What Happens After You Send a Message
Every message is read by a member of our editorial team before it's answered. We aim to reply within a couple of working days, though it can take a little longer during busier periods. If your enquiry is about a specific casino's licensing, payment processing, or bonus terms, we'll answer using the same research standards that go into our reviews rather than guessing.
Before You Write In
A few readers write to ask which casino they should join, or whether a specific site is trustworthy. We're always happy to discuss this, but it helps to check our existing coverage first — our ranked list of casinos above covers licensing, bonus terms, and payment options in detail, and readers outside standard state-licensed markets may find our page on trusted Non GamStop casinos in the UK more relevant to their situation.
Thanks for taking the time to visit this page. Whether it's a quick question or something more detailed, we look forward to hearing from you.